Request medical records

Patients, parents and legal guardians:

• Submit a signed medical records release form (available in English, Spanish, Creole, and Russian) via fax or bring it to any Arbor Pediatrics location. Healthcare providers can also request that records be sent directly to their office with a completed authorization form.​

• Use our ROI vendor, VitalChart for full medical charts or additional documentation.​ Most requests are processed within 5–10 business days, though older records may take longer.

Third-party requestors:

• All third-party requestors must submit a signed medical records release form (available in English, Spanish, Creole, and Russian). For patients under the age of 18, this form includes the signature of a parent or legal representative. In some cases, additional documents may be required.

• Third-party requestors can use VitalChart to fulfill their medical record request.

Basic records:
Basic records like visit notes, immunizations, lab results, and school/camp forms are available through the patient portal and may also be available for pickup at your Arbor Pediatrics office.

Entire chart:

Requests for additional records or your child’s full medical chart must go through VitalChart. For fee estimates and details, please contact VitalChart directly. Fees and processing time vary depending on the request type and delivery method (digital vs. mailed).